MONTHLY

Desktop Support Plans

MONDAY – FRIDAY (10AM – 5PM)

Basic

Ideal for startups or small businesses needing essential IT support.

  • RS20,000Monthly

Service Details

  • Users: 1 – 5

Core Features

  • Remote Desktop Support (10am – 04pm)
  • 2 Monthly Onsite Visits
  • Email & Telephonic Assistance
  • Hardware Troubleshooting
  • Software Troubleshooting
  • Network Troubleshooting
  • System Performance Optimization (Quarterly)
  • Operating System Updates
  • Basic Security Monitoring
  • Ticket Response Time – Within 24 working hours


PURCHASE

Standard

Best for growing businesses that need more comprehensive IT assistance.

  • RS35,000Monthly

Service Details

  • Users: 5 – 10

Core Features

  • Remote Support (10am – 04pm)
  • 4 Monthly Onsite Visits
  • Email & Telephonic Assistance
  • Hardware Troubleshooting
  • Software Troubleshooting
  • Network Troubleshooting
  • System Performance Optimization
  • Operating System & Software Updates
  • Standard Security & Antivirus Monitoring
  • Cloud Backup Support (500GB Storage)
  • Ticket Response Time: Within 12 working hours


PURCHASE

Premium

Perfect for medium-sized organizations that require top-tier, proactive IT management.

  • RS50,000Monthly

Service Details

  • Users: 10 – 20

Core Features

  • Remote Support (10am – 04pm)
  • 6 Monthly Onsite Visits
  • Email & Telephonic Assistance
  • Hardware & Software Troubleshooting
  • Network Troubleshooting
  • System Performance Optimization
  • Operating System & Software Updates
  • Advanced Security & Antivirus Monitoring
  • Cloud Backup Support (1TB Storage)
  • IT Consulting & Strategy Sessions
  • Ticket Response Time: Within 6 working hours


PURCHASE

Note:

1. Visits exceeding the planned number will be billed at Rs. 3500 per visit.
2. Please note that these plans do not cover the cost of equipment.
3. On-site visits will be scheduled within 24 hours of a complaint being filed.

  • Extreme Typography
  • Exceptional Design


  • DEVELOPMENT
  • 15.00/ Project

  • Creative Design Enabled
  • Vibrant Color Usage
  • Eye Catching Design

  • Extreme Typography
  • Exceptional Design


  • SUPORT
  • 11.00/ Product

  • Hardware and Software Troubleshooting
  • User Training and Support
  • Data Backup

  • Network Support