MONTHLY
Desktop Support Plans
MONDAY - FRIDAY (10AM - 5PM)
Basic
Ideal for startups or small businesses needing essential IT support.
- RS20,000Monthly
Service Details
- Users: 1 - 5
Core Features
- Remote Desktop Support (10am - 04pm)
- 2 Monthly Onsite Visits
- Email & Telephonic Assistance
- Hardware Troubleshooting
- Software Troubleshooting
- Network Troubleshooting
- System Performance Optimization (Quarterly)
- Operating System Updates
- Basic Security Monitoring
- Ticket Response Time - Within 24 working hours
Standard
Best for growing businesses that need more comprehensive IT assistance.
- RS35,000Monthly
Service Details
- Users: 5 - 10
Core Features
- Remote Support (10am - 04pm)
- 4 Monthly Onsite Visits
- Email & Telephonic Assistance
- Hardware Troubleshooting
- Software Troubleshooting
- Network Troubleshooting
- System Performance Optimization
- Operating System & Software Updates
- Standard Security & Antivirus Monitoring
- Cloud Backup Support (500GB Storage)
- Ticket Response Time: Within 12 working hours
Premium
Perfect for medium-sized organizations that require top-tier, proactive IT management.
- RS50,000Monthly
Service Details
- Users: 10 - 20
Core Features
- Remote Support (10am - 04pm)
- 6 Monthly Onsite Visits
- Email & Telephonic Assistance
- Hardware & Software Troubleshooting
- Network Troubleshooting
- System Performance Optimization
- Operating System & Software Updates
- Advanced Security & Antivirus Monitoring
- Cloud Backup Support (1TB Storage)
- IT Consulting & Strategy Sessions
- Ticket Response Time: Within 6 working hours
Note:
1. Visits exceeding the planned number will be billed at Rs. 3500 per visit.
2. Please note that these plans do not cover the cost of equipment.
3. On-site visits will be scheduled within 24 hours of a complaint being filed.
- Extreme Typography
- Exceptional Design
- DEVELOPMENT
- 15.00/ Project
- Creative Design Enabled
- Vibrant Color Usage
- Eye Catching Design
- Extreme Typography
- Exceptional Design
- SUPORT
- 11.00/ Product
- Hardware and Software Troubleshooting
- User Training and Support
- Data Backup
- Network Support