Premium Desktop Support Plan

50,000.00

Perfect for medium-sized organizations that require top-tier, proactive IT management.

Service Details

  • Users: 10 – 20

Core Features

  • Remote Support (10am – 04pm)
  • 6 Monthly Onsite Visits
  • Email & Telephonic Assistance
  • Hardware & Software Troubleshooting
  • Network Troubleshooting
  • System Performance Optimization
  • Operating System & Software Updates
  • Advanced Security & Antivirus Monitoring
  • Cloud Backup Support (1TB Storage)
  • IT Consulting & Strategy Sessions
  • Ticket Response Time: Within 6 working hours
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