GadgetGuys (referred to as “we,” “us,” or “our”) operates the website gadgetguys.pk and provides IT support services. This privacy policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following personal information:
| Information Type | Examples |
|---|---|
| Contact Information | Name, phone number, email address |
| Business Information | Company name, number of office computers |
| Service Information | Type of IT support needed, service requests |
| Technical Information | IP address, browser type (when you visit our website) |
2. How We Collect Information
We collect personal information when you:
- Contact us via WhatsApp at +92-313-000-5330
- Fill out a lead form on our Facebook/Instagram ads
- Visit our website gadgetguys.pk
- Email us at info@gadgetguys.pk
- Request IT support or hardware services
3. How We Use Your Information
We use your personal information for:
4. Legal Basis for Processing
Under Pakistani law and the draft Personal Data Protection Bill 2023, we process your personal data based on :
- Your consent – When you contact us or fill out our forms
- Contractual necessity – To provide IT support services you request
- Legitimate interests – To operate our business effectively
5. Data Sharing and Disclosure
We do not sell your personal information to third parties.
We may share your information only:
6. Data Retention
We keep your personal information:
- For as long as necessary to provide you with IT support services
- As required by law for record-keeping purposes
- Until you request deletion (subject to legal obligations)
When information is no longer needed, we securely delete or anonymize it .
7. Your Rights
Under Pakistani data protection laws and the draft Personal Data Protection Bill, you have the right to :
| Right | Description |
|---|---|
| Access | Request a copy of your personal data we hold |
| Correction | Request correction of inaccurate or incomplete data |
| Deletion | Request erasure of your personal data (“right to be forgotten”) |
| Withdraw Consent | Withdraw your consent for data processing at any time |
| Object | Object to processing that causes unwarranted damage or distress |
| Complaint | File a complaint with the proposed National Commission for Personal Data Protection |
8. Data Security
We take reasonable measures to protect your personal information, including:
- Secure storage of client data
- Limited access to personal information (only authorized staff)
- Using reputable service providers with security standards
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
9. Data Breach Notification
In the event of a personal data breach that may risk your rights and freedoms, we will :
- Notify the relevant authority (once established)
- Inform affected individuals without undue delay
- Provide details of the breach and measures taken
10. Children’s Privacy
Our services are for businesses and adults. We do not knowingly collect personal information from children. If we discover we have collected a child’s data, we will delete it promptly .
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. The “Last Updated” date at the top will indicate when changes were made. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this privacy policy or your personal data, please contact us:
| Method | Details |
|---|---|
| +92-313-000-5330 | |
| info@gadgetguys.pk | |
| Website | gadgetguys.pk |
| Address | DHA Phase 5, Karachi, Pakistan |